{"id":189,"date":"2026-10-08T08:16:07","date_gmt":"2026-10-08T08:16:07","guid":{"rendered":"https:\/\/teaandkiln.com\/?page_id=189"},"modified":"2026-10-08T08:16:07","modified_gmt":"2026-10-08T08:16:07","slug":"payment","status":"publish","type":"page","link":"https:\/\/teaandkiln.com\/?page_id=189","title":{"rendered":"Payment Policy"},"content":{"rendered":"<div class=\"slime-root tea-kiln-site\" data-variation-image-selector=\"img.detail-image\"><meta charset=\"utf-8\"><meta name=\"viewport\" content=\"width=device-width, initial-scale=1, viewport-fit=cover\"><meta name=\"theme-color\" content=\"#dce6c5\"><meta name=\"description\" content=\"Payment Policy at Tea & Kiln. Matcha tools, tea and ceramic cups.\"><title>Payment Policy | Tea & Kiln<\/title><link rel=\"icon\" href=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/favicon.ico\"><link rel=\"stylesheet\" href=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/fonts.css\"><link rel=\"preload\" href=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/manrope-4.ttf\" as=\"font\" type=\"font\/ttf\" crossorigin><link rel=\"stylesheet\" href=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/styles.css\"><link rel=\"stylesheet\" href=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/payment-icons\/visa\/payment-icons.css\"><script src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/data.js\" defer><\/script><script src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/gsap.min.js\" defer><\/script><script src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/app.js?ver=1.0.1\" defer><\/script><div id=\"tk-site-shell\"><a class=\"skip\" href=\"#main\">Skip to Content<\/a><header class=\"header\"><a class=\"brand\" translate=\"no\" href=\"\/\" aria-label=\"Tea & Kiln Home\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/logo.png\" alt=\"Tea & Kiln\" width=\"791\" height=\"905\"><\/a><nav aria-label=\"Main Navigation\"><a href=\"\/shop\/\">Shop<\/a><a href=\"\/collections-sets\/\">Matcha Sets<\/a><a href=\"\/collections-cups\/\">Cups<\/a><a href=\"\/about\/\">About<\/a><\/nav><div class=\"header-tools\"><a href=\"\/shop\/?search=1\">Search<\/a><a href=\"\/account\/\" class=\"account-link\">Account<\/a><a href=\"\/cart\/\">Cart <span class=\"slime-cart-count\">0<\/span><\/a><button class=\"menu-toggle\" aria-expanded=\"false\" aria-controls=\"mobile-nav\">Menu<\/button><\/div><nav id=\"mobile-nav\" class=\"mobile-nav\" aria-label=\"Mobile Navigation\" hidden><a href=\"\/shop\/\">Shop All<\/a><a href=\"\/collections-sets\/\">Matcha Sets<\/a><a href=\"\/collections-bowls\/\">Bowls<\/a><a href=\"\/collections-cups\/\">Cups & Mugs<\/a><a href=\"\/collections-tools\/\">Tools<\/a><a href=\"\/collections-matcha\/\">Matcha Powder<\/a><a href=\"\/about\/\">About<\/a><a href=\"\/account\/\">Account<\/a><a href=\"\/contact\/\">Contact<\/a><\/nav><\/header><main id=\"main\" tabindex=\"-1\"><section class=\"section policy-intro\"><h1>Payment Policy<\/h1><p>Currency, charging and payment questions.<\/p><p class=\"effective\">Effective October 7, 2026<\/p><\/section><div class=\"section policy-layout\"><nav class=\"policy-nav\" aria-label=\"On This Page\"><a href=\"#payment-0\">Currency & Methods<\/a><a href=\"#payment-1\">When Payment Is Charged<\/a><a href=\"#payment-2\">Taxes & Duties<\/a><a href=\"#payment-3\">Order & Payment Status<\/a><a href=\"#payment-4\">Failed or Declined Payments<\/a><a href=\"#payment-5\">Refunds<\/a><\/nav><article class=\"policy-body\"><section id=\"payment-0\"><h2>Currency & Methods<\/h2><p>All product prices and transactions are in United States dollars (USD). The store\u2019s payment brands appear in the footer.<\/p><\/section><section id=\"payment-1\"><h2>When Payment Is Charged<\/h2><p>Payment is charged when the order is placed. Review your items, shipping cost and total before you submit your order.<\/p><\/section><section id=\"payment-2\"><h2>Taxes & Duties<\/h2><p>Taxes and duties are included. No additional customer taxes or duties apply.<\/p><\/section><section id=\"payment-3\"><h2>Order & Payment Status<\/h2><p>A payment attempt alone is not an order confirmation. Keep the order confirmation and contact customer care if the payment and order status do not match.<\/p><\/section><section id=\"payment-4\"><h2>Failed or Declined Payments<\/h2><p>Check your payment details and contact your card issuer about a decline. Avoid repeated submissions if you are unsure whether a charge was made. Email services@teaandkiln.com with the order reference if you need help. Do not email full card details.<\/p><\/section><section id=\"payment-5\"><h2>Refunds<\/h2><p>Approved refunds return to your original payment method. See the Returns & Refunds policy for eligibility and processing time.<\/p><\/section><section><h2>Questions?<\/h2><p><a href=\"mailto:services@teaandkiln.com\">services@teaandkiln.com<\/a><br>Monday-Friday, 9:00 AM-6:00 PM Eastern Time (ET).<\/p><a href=\"\/contact\/\">Contact<\/a><\/section><\/article><\/div><noscript><p class=\"noscript\">Enable JavaScript to use the cart and account forms. You can still browse all products and policies.<\/p><\/noscript><\/main><footer class=\"footer\"><div class=\"footer-top\"><div class=\"footer-brand\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/logo.png\" width=\"791\" height=\"905\" alt=\"Tea & Kiln\"><p>Matcha, made your way.<br>Tools, tea & ceramics for your table.<\/p><\/div><div class=\"footer-links\"><div><h2>Explore<\/h2><a href=\"\/shop\/\">Shop All<\/a><a href=\"\/collections-sets\/\">Matcha Sets<\/a><a href=\"\/collections-cups\/\">Cups & Mugs<\/a><a href=\"\/collections-matcha\/\">Matcha Powder<\/a><a href=\"\/about\/\">About<\/a><a href=\"\/account\/\">Your Account<\/a><\/div><div><h2>Customer Care<\/h2><a href=\"\/contact\/\">Contact<\/a><a href=\"\/shipping\/\">Shipping & Delivery<\/a><a href=\"\/returns\/\">Returns & Refunds<\/a><a href=\"\/payment\/\">Payment Policy<\/a><a href=\"\/privacy\/\">Privacy Policy<\/a><a href=\"\/terms\/\">Terms & Conditions<\/a><\/div><\/div><div class=\"business\"><h2>Get in Touch<\/h2><a href=\"mailto:services@teaandkiln.com\">services@teaandkiln.com<\/a><p>Monday-Friday, 9:00 AM-6:00 PM<br>Eastern Time (ET)<\/p><p>Operated by <span translate=\"no\">HUURPPKEM<\/span><br><span translate=\"no\">656SJEFFORDSST FLORENCE,SC29506-3211<\/span><br>United States<\/p><\/div><\/div><div class=\"copyright\"><p>\u00a9 2026 <span translate=\"no\">teaandkiln.com<\/span>. All rights reserved. Operated by <span translate=\"no\">HUURPPKEM<\/span>.<\/p><div class=\"slime-footer-payment-icons\" translate=\"no\" aria-label=\"Payment Brands\"><img loading=\"lazy\" decoding=\"async\" class=\"slime-footer-payment-icon\" src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/payment-icons\/visa\/visa.svg\" alt=\"Visa\" width=\"38\" height=\"24\"><img loading=\"lazy\" decoding=\"async\" class=\"slime-footer-payment-icon\" src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/payment-icons\/mastercard\/mastercard.svg\" alt=\"Mastercard\" width=\"38\" height=\"24\"><img loading=\"lazy\" decoding=\"async\" class=\"slime-footer-payment-icon\" src=\"https:\/\/teaandkiln.com\/wp-content\/plugins\/tea-kiln-site-adapter\/assets\/frozen\/assets\/payment-icons\/jcb\/jcb.svg\" alt=\"JCB\" width=\"38\" height=\"24\"><\/div><\/div><\/footer><div class=\"toast\" role=\"status\" aria-live=\"polite\" hidden><span><\/span><button class=\"undo\" hidden>Undo<\/button><button class=\"toast-close\" aria-label=\"Dismiss Notification\">Close<\/button><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-slime-frozen.php","meta":{"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teaandkiln.com\/index.php?rest_route=\/wp\/v2\/pages\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teaandkiln.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teaandkiln.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teaandkiln.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teaandkiln.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=189"}],"version-history":[{"count":0,"href":"https:\/\/teaandkiln.com\/index.php?rest_route=\/wp\/v2\/pages\/189\/revisions"}],"wp:attachment":[{"href":"https:\/\/teaandkiln.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}